FerdyHelp Guide

How to Enable Two-Factor Authentication for Facebook & Instagram

Meta requires two-factor authentication (2FA) on the personal Facebook account that manages your Page before third-party apps like Ferdy can publish on your behalf. Without it, your posts can fail even though the connection looks fine.

There's only one thing to do, and it takes a few minutes. You only need to do it once.
1

Personal Facebook Account

This is the Facebook account you log in with personally — the one you use to manage your Pages.

  1. 1

    Go to Meta Accounts Centre → Password and Security (or open Facebook → Settings & Privacy → Settings → Accounts Centre → Password and Security).

  2. 2

    Click Two-factor authentication, then select the account you want to secure.

  3. 3

    Choose your preferred method — Authentication app (recommended) or Text message (SMS).

  4. 4

    Follow the on-screen prompts to complete setup.

Use a Facebook Business Manager? You don't need to change anything in there. Business Manager has its own two-factor setting, but that's a policy for your own staff logins rather than something Ferdy needs. Your personal 2FA above covers it either way.

2

After Enabling 2FA

Once 2FA is enabled, go back to Ferdy and connect (or reconnect) your Facebook and Instagram accounts. Everything should work smoothly from there.

Tip: If you were previously connected and posts were failing, disconnect your accounts in Ferdy first, then reconnect after enabling 2FA.
Need more help? Contact us at support@ferdy.io